Dan Pelfrey

Service Manager
Florida | Staffing

As the service manager of our Brandon office in Florida, I am responsible for both ensuring customer satisfaction as well as recruiting, hiring, and training our associates. I have been with AccessPoint since graduating college in June of 2016 and was previously the service manager for the Mt. Pleasant office as well as a dispatcher for our roadside flaggers.

Recently, I have been going through AccessPoint sales training, which helps me to ensure our customers are getting the best possible service from start to finish. One of the best parts of my job is being able to tell a customer how AccessPoint is different from our competitors, and really showing what it means when we say that we CARE.

While I will always consider Michigan to be home, my fiancée and I recently moved to Florida to start a new adventure. In my free time, I enjoy exploring our new surroundings, online gaming, and, recently, wedding planning.

Hometown: Sunfield, Michigan

Education:

  • Central Michigan University with a BS in Law & Economics

Favorite Quote:

“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel” – Maya Angelou

Fun Facts:

  • Favorite hobby is online gaming (Blizzard games, mostly)
  • Favorite song is Lean On Me- Bill Withers
  • Favorite holiday is Holloween, it will always be the best holiday if for no other reason than the Rocky Horror Picture Show in theaters!