Debbie Horn

Service Manager
Kalamazoo, Michigan | Staffing

I am a Service Manager at the Kalamazoo office. The primary role of the Service Manager is to be integrated with our clients and serve as an extension of their HR Team. In addition to the client aspect, it’s my job to ensure that the needs of our clients are being met by our service team. The service team does the recruiting, screening, interviewing, orientations, and handles all aspects of our associates.

I have been with AccessPoint/Advance Employment for 14 years. Prior to my current job, I managed a restaurant for 14 years. I have 28 years of experience managing people and working in a Customer Service role.

When I’m not working, I enjoy spending time with my family. Together we enjoy sports, camping and salmon fishing on Lake Michigan.

Hometown: Lawrence, Michigan


  • Lawrence High School

Favorite Quote:

“Tough times never last, but tough people do” – Robert H. Schuller

Fun Facts:

  • Favorite hobby is spending time with my family
  • Favorite sports team is University of Michigan GO BLUE!
  • Favorite holiday is Thanksgiving because it includes the 3 F’s, Food, Family, Football!