Margaret Gennero

Agency Account Manager
Farmington Hills, Michigan | Benefits

I am an Agency Account Manager responsible for preparing proposals for new and existing group medical and ancillary coverage. I work with the Benefits, Sales and Human Resources teams to gather all the necessary information required for quoting various insurance plans. Then, I create a plan comparison and rate analysis to provide creative benefit solutions for our clients. Once a decision has been made, I work with the Human Resources department to assist in open enrollment meetings and obtain all the necessary information to implement the plan(s) with the carrier.

Prior to accepting her role with AccessPoint, I worked for SelectCare as an Enrollment Supervisor, MetLife Insurance Company as an Underwriter, and most recently, as an Account Manager at a benefits agency. I bring 30 years of diverse experience to the agency team. I firmly believe that being proactive and providing outstanding customer service is the key to client satisfaction and retention.

I would say that I am a legacy in the industry. My dad was instrumental in breaking away from Blue Cross Blue Shield of Michigan to establish Metro Health Plan, now known as Health Alliance Plan (HAP). My brother was a Manager at Blue Cross Blue Shield and, currently, my niece is an Account Executive for a national benefits agency.

I just recently completed classes to pursue an insurance agent’s license and will obtain my Life and Health license soon!

Hometown:  Sterling Heights, Michigan

Education:  

  • Oakland University, Psychology

Favorite Quote: 

“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” – Steve Jobs

Fun Facts:

  • Favorite movie Moonstruck
  • My perfect day off is spent with my son, Nick, eating pizza and binge-watching horror movies
  • Favorite vacation destination is the Dominican Republic